SkyQuestCom Shopping Mall Terms & Conditions

Please Take The Time To Read These Terms And Conditions Of Use Carefully Before You Place An Order For Any Of Products or Services.

For the purposes of this statement the following descriptions will be used: The SkyQuestCom Shopping Mall shall be (“The Company”). The person buying goods shall be (“The Customer”). The purchased products or services shall be (“The Goods”). Standard terms and conditions of sale set out in this document shall be (“Conditions”). The virtual shopping cart and checkout shall be (“The Cart”). Any order placed by The Customer with The Company for the supply of Goods, by means of the electronic order form system, completed and submitted electronically by The Customer or by any other manual means shall be (“The Order”). The debit or credit card of the Customer to be used as the payment means for the Goods for which the Customer has provided details to the Company when placing The Order shall be (“Customer's Credit Card”). The SkyQuestCom Shopping Mall Virtual Mall shall be (“Website”). The referral who referred the The Customer to the SkyQuestCom Shopping Mall shall be (“The ID”).

Your statutory rights are not affected by the contents of this statement, it does not confer upon you any additional legal obligations or duties, it merely highlights existing rights that consumers have whenever they deal with traders.

The way these Conditions are set out in this document are for convenience only and shall not affect their interpretation.

These Terms and Conditions of Sale cover the supply of all products and services supplied by The Company to The Customer including the SkyQuestCom monthly learning website, SkyQuestCom’s merchandise, SkyQuestCom Speaker’s Mall or any other products, The Company may sell in the future.

The SkyQuestCom Shopping Mall Limited reserves the right, at its discretion, to modify the content of these terms and may change, add or remove parts at any time. The Customer is advised to periodically re-read the terms to check for changes.

Basis of The Sale
The Company shall sell and The Customer shall purchase The Goods in accordance with the detail of The Order provided by The Customer and which the Company accepts. The Customer can access the SkyQuestCom Shopping Mall through The ID SkyQuestCom’s replicating website or directly through SkyQuestCom main page or through http://shopping.skyquestcom.com .

The Order
The Customer shall ensure that any Order submitted by the Customer to The Company is accurate, and it has sufficient information relating to the Goods required and that sufficient time is allowed to enable the Company to perform its duties within its terms. An order submitted by The Customer shall not deemed to be have been accepted by The Company unless confirmed in writing by The Company, this confirmation may be by email, mail, fax or other electronic means. An order shall be deemed to be have been accepted where the Company has deducted payment for The Goods from The Customer's Credit Card, accept cash from The Customer, The Customer had provide supporting document or proof of payment make if it is through money order, bank transfer or cheque. The Company accepts The Order for The Goods subject to availability. If The Order cannot be fulfilled The Customer has the opportunity to either cancel The Order or to accept any alternative Goods that may be offered.

The Selling Price
The selling price of The Goods shall be The Company's displayed price at the date of acceptance of the Order. The price is inclusive of delivery cost and any applicable value added tax. The price is displayed next to the relevant item’s page and in The Cart. The Company reserves the right, to increase the displayed price of the Goods from time to time reflecting any increased cost to the Company.

In addition to The selling price, The Customer will have to pay a delivery charge unless The Customer qualifies for free delivery. Where a delivery charge is payable The Customer will be notified in advance of The Customer’s order being processed and the amount will be subject to The Customer’s prior approval. The amount of the delivery charge depends on the method of delivery and the delivery address The Customer specifies in The Order.

The Company makes every effort to ensure delivery is met in accordance with the timescale indication given for each product, however The Company does not accept any liability for the late delivery of The Goods and The Customer’s attention is drawn to the contents of ‘Delivery of The Goods’ (see below).

Product and Services Specification
The Product or Services description and specification as displayed on the Web Site is only approximate and The Company reserves the right to make any alterations which does not materially affect the quality or performance of those products or services. In addition, The Company reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable statutory or authority requirements.

Payment
The Customer warrants that the information contained in The Order is true and accurate; payment for The Goods shall be by cash, cheque, money order, bank order or by Customer's Credit Card payment. Where payment is by Customer's Credit Card, the customer warrants that the information provided is true and accurate and that he or she is duly authorized to provide such information and allow the deduction of a payment from the Customer's Credit Card. On presentation of Customer's Credit Card information The Customer duly authorizes The Company to perform validation checks and authorization with the card issuer, if authorization is declined, The Company will not accept any liability for delays or non-delivery. The Customer duly authorizes The Company to make the deduction of a payment from the Customer's Credit Card in accordance with the value of The Order. Where Goods are returned by The Customer, The Customer authorizes the credit, using the previously provided Customer’s Credit Card information, to the Customer's Credit Card. Where payment has not been made in full the Company shall be entitled to cancel The Order and/or suspend any further deliveries to the Customer. The Customer’s Credit Card is charged through our secure payment gateway. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

Delivery of The Goods or Services
Delivery of The Goods shall be made directly by The Company or The Postal Service or by The Company’s carrier, to the address provided by The Customer on The Order. Every effort will be made by The Company to ensure that The Goods are delivered within the specified time, however any dates quoted for delivery of The Goods are approximate only and the Company shall not be liable for any delay in delivery of the Goods howsoever caused, not withstanding this The Goods may delivered in advance of the quoted delivery date.
Where circumstances prevail The Goods, at the discretion of The Company, may be delivered in part, where this takes place failure to deliver the remaining part/parts of The Order shall not render the whole order void, each delivery shall constitute a separate contract.
Where delivery is not completed to The Customer’s nominated delivery point The Company is liable, the extent of this liability shall be limited to the price of the goods. The Company reserves the right to dispatch by the least expensive method where a charge for delivery is not being made. Where The Customer does not take delivery of the Goods or does not supply adequate delivery information The Company may cancel The Order and retain The Goods. In this event, The Company will refund The Customer for the price of The Goods but The Customer will be liable to pay any delivery charges.
Where there are any problems with delivery in respect of The Goods ordered, The Customer must notify The Company, in writing, within 14 days after the delivery date. The Company will not be liable for any loss or damage if the Customer fails to do this.
For the Monthly Learning Website and certain item in the Speaker Shopping Mall, a username and password and the website address to access the services will be emailed to The Customer at the day of the order. Failing to receive any email, The Customer will need to inform the company immediately within 7 days from the date of The Order.

Liability
Where The Customer has notified The Company as to a problem with The Goods, The Company will (at The Customer’s option) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to The Customer the amount paid by The Customer for the goods in question.
The Company will not be liable to The Customer for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to The Goods and The Company shall have no liability to pay any money to The Customer by way of compensation other than a refund equal to the price of The Goods. This does not affect The Customer’s statutory rights as a consumer, nor is it intended to exclude The Company’s liability to The Customer for fraudulent misrepresentation or for death or personal injury resulting from The Company’s negligence. Unless in respect of the above, The Company shall not be liable to The Customer for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company, its employees or otherwise) which arise out of or in connection with the supply of The Goods or their use or resale by the Customer. The risk of damage or loss of The Goods shall pass to The Customer when delivery is made. The Company can accept no claim beyond this point.

Errors and Omissions
Any printing or typographical errors or omissions in any sales literature, quotations, price lists, acceptance of offers, invoices or other document or information shall be subject to correction, and such errors or omissions will not provide liability to The Company. The Company has made every effort to ensure that the information contained within the Web Site is accurate. However, The Company makes no representation and gives no warranty of any kind in respect of this information.
The Company does not accept liability for any damage or loss, whether direct, indirect or consequential, which may arise as a result of relying on the information contained within the Web Site. Nor does The Company accept any liability in respect to any omission or error except in relation to death or personal injury caused by The Company’s negligence, or any of its employees.

Money-Back Guarantee (Only Applicable to Japanese Customers)
You may withdraw from your order by giving The Company notice of cancellation within 20 days of the date of collection or delivery. Such notice may be given by emailing, faxing or mailing to the number or address set out on the order form. If you are withdrawing because of any problem with The Goods, please notify The Company of the problem at the time of cancellation. The right to withdraw from the Contract does not apply in respect of any audio or video recording, which have been opened by the Customer, or in respect of any other products, the containers of which have been opened, used or partly used by the Customer. However, The Customer’s statutory rights concerning the quality of those products will be unaffected.
On cancellation for whatever reason, you must return the goods to The Company in a reasonable condition at your cost unless the goods are being returned because they are faulty, incorrect goods or because of unsuitable substitution by us, in which case we will meet the cost of return but we ask that you allow The Company to nominate the carrier. The right of withdrawal does not affect any of the Customer's statutory rights.
For non-physical Goods such as Monthly Learning Website and certain Goods in Speaker Shopping Mall, you will need to send a notice of cancellation to The Company email, mail of fax within 10 days from the date of The Order.
Upon the receiving of the notice of cancellation of The Order, The Company will process the cancellation and effect the refund of The Order price (less the processing fee and any other charges including without limitation financial charges incurred in the event that the subscription was paid for by credit card or other forms of payments which incur such charges) and The Customer agree that the company may take as long as three (3) months from the date of the written notification to process the request for cancellation and refund."

Privacy
We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Information about our customers is an important part of our business and we know you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SkyQuestCom and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Disclaimer Of Warranties And Limitation Of Liability
This site is provided by SkyQuestCom on an "as is" and "as available" basis. SkyQuestCom makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
SkyQuestCom does not warrant that this site, its servers, or e-mail sent from SkyQuestCom are free of viruses or other harmful components. SkyQuestCom will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Official Language
The English version of this Agreement, as maintained by the Company, is the official version and shall prevail over any other language version(s) which may be made available for ease of reference.

Site Policies, Modification, And Severability
The Customer Agrees And Hereby Gives His Irrevocable consent for The Company to, from time to time with a general notice posted at the Company WebSite, change the feature, the rates, prices and charges, or this Agreement to be applicable to all Customer. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Copyright, Trademarks, Brand names etc.
The Concept, ideas, images, and format of the subject matter projected on the WebSite are the intellectual property of and © copyright to The SkyQuestCom Global Limited. Any inquiries on the use of its features should be directed to marketing@skyquestcom.com . Viewing, printing and downloading from our Web Site is permitted for personal use only and not for any commercial purposes or re-publication. Any other use of information or materials on this WebSite is strictly forbidden without prior written consent by SkyQuestCom Global Limited.
The Company does not give permission for use by The Customer, or other person, of any brand names, trademarks, copyrights, product names and trade names used within this Web Site. Any such use, other than by the respective holders may constitute an infringement of the holder’s rights.

Acceptance/Rejection
By ticking the acceptance box in The Cart, you signify your acceptance to these Terms and Conditions. By not ticking the acceptance box you have indicated that do not agree to these terms and conditions and do not wish to proceed with the order and at that time you may wish to convey your objection by registering your concern: -

By email: - marketing@skyquestcom.com

Or by post to: - SkyQuestCom Global Pte. Ltd.